Meet the General Manager

Oliver Smith

I began my role as Hotel Director at Sharrow Bay in April 2014. Having previously been General Manager at a very prestigious award winning hotel in West Sussex for seven years.

I am very passionate about delivering a very high standard of service and strive to motivate my team and develop the hotel year on year.

It’s great to be part of the Sharrow Bay family, the view across Ullswater Lake and Helvellyn never gets boring, it also makes turning up for work everyday a pleasure.

Sharrow Bay is such an iconic hotel with such a magnificent history. I have a great team to work with, which includes many long-standing members of staff who have created great relationships with our returning guests. They also have a lot to offer and share with our newer members of staff.

There are some great food producers in Cumbria and I always thought that the lamb from the South Downs was a delicious and special product, until I came to Cumbria. The Herdwick Lamb is truly on a different quality level, this is would definitely be one of must have dishes on our menu.

We have 17 sumptuous bedrooms in the hotel but if I had to choose one to stay the night in, it would have to be the Silver bedroom. You can enjoy fantastic views across the lake whilst relaxing in the bath with a good book. It also has the most luxurious four-poster bed, which truly makes you feel like royalty.

I have found that myself and my family have really settled into life in The Lakes, we make the most of our spare time exploring the area by getting out and walking with our dog.
There is a great sense of community in The Lakes and I am looking forward to the future of Sharrow Bay within such a supportive and positive community.


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